Shipping & Delivery
Yes. Most orders from Vistaprint can be tracked.
We understand how important it is to know the status and whereabouts of your order, so we've put a tracking link in your shipment confirmation email. You can also track your order from your account:
- Click on My Account. (If you are not signed in already, you will be prompted to do so.)
- Click on View Order History in the "Account Tools" section.
- Click on the order number and a detailed receipt displays.
- Click the Track button in the "Actions" column.
- The tracking page for the shipping company will open and display shipping information for your order.
For most products, we offer 3 speeds for processing and shipment of your order:
- Express: 3 business days
- Standard: 5 business days
- Economy: 8 business days
Delivery services include the time it takes to process, print, dry, package and ship your order to you.
Delivery times apply to orders placed before 6 PM Eastern. The delivery time for orders received after 6 PM is calculated from the following business day.
Certain products are required to ship at specific speeds:
- Sample kits: 14 business days
- Return address labels: 5 & 10 business days (unless ordered with another product)
- Promotional Products: 7-9 business days
- Bags: 7-16 business days
- Checks: 5 & 8 business days
- For security purposes, checks can only be shipped to the address printed on the check.
- Checks cannot be shipped to a P.O. Box.
Some exceptions do apply. Express delivery is not available for orders that are shipping to a PO Box as well as some remote areas in the US. Certain products like checks can’t be rushed either. Return address labels can only be rush shipped when there is another product being ordered.
During checkout, we will list available options based on your shipping address and order.
Note: processing times are estimated for the continental US; Alaska and Hawaii may take longer.
All our carriers enable us to offer high-quality shipping services at a low cost. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order and delivery speed selected.
Once your order ships, the delivery method, estimated arrival date and other tracking details (if available) will be provided in your shipment confirmation email.
Our shipping fees are based on the total cost of the items you've ordered. You’ll know upfront exactly how much it will cost to ship your order. It’s that simple.
We'll show you exact prices when you make your order, but if you'd like to see...
We ship to countries all over the world and we add new destinations regularly.
Please visit our Shipping and Delivery page for a complete list of countries that we currently ship to.
We love to help you personalize your documents. Personalizing your shipping provider, however, is a bit trickier. If you have a special delivery request, give us a call and we'll do our best to help you out.
We sincerely regret that we are unable ship to military addresses at this time.