Want to know what your customers think about your new product or how satisfied they are with your service? Are you looking for an easy way to have customers contact you with questions or appointment requests without spending all day on the phone? If so, adding a form to your website would be a great solution. Ask intriguing questions that your visitors will be willing to answer. Ask if they like product A over product B and why. Or, solicit feedback on what they would like you to offer next to help you develop your product line. You’ll find that your site visitors are more than happy to share their opinion!

Gathering more contacts is imperative, especially in today’s competitive landscape. Before the Internet, the only way businesses could increase their contact list was to encourage customers to write down their phone number and street address at the register.

Now it is easier than ever to elicit this information on your website with one of our forms. To keep it simple, just ask visitors to enter their name and email address. With the contacts you gather, you’ll be able to easily send targeted emails to stay in touch and promote sales with our email marketing service. You’ll even be able to match your email design to your site design.

Customers like to know that there’s a real business owner behind your website. When customers fill out your contact form, use it as an opportunity to establish a relationship. Make sure your form requires an email, mailing address or telephone number so you can respond.

Remember, your site visitors are willing to give their feedback and contact information because they are invested in what you have to offer. Make them feel as though they are your #1 priority by responding promptly. A simple “thanks” can help you reinforce their trust in your business.