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What happens after I place my order?

After we receive your order

  • We send you an Order Confirmation email with the details of your order.
  • If you notice anything in the order confirmation that isn't how you expected it, contact us right away, so we can make it right. 
  • Our system automatically schedules the production of your items. The production is prioritized based on the products you ordered and your shipping selection. 
  • Our team members at our production plant select and customize your item(s) and package your order for shipping.

Once your order has been produced and is ready for shipping

  • We arrange for your package to be picked up from our production plant.
  • Once the order is shipped, we send you a Shipping Confirmation email with information about the shipment of your order. 
  • Your order is delivered by one of our delivery partners. 

You can always check the status of your order in your account. See Where's my order? To learn how. 

Please note that occasionally, orders may ship early, as your order may be prioritized and printed earlier than requested.