I am a tax exempt customer and/or a reseller. How do I collect a refund for the taxes I paid?
1. For sales taxes incurred on orders placed before the approval of your exemption status, refund requests would have to go through your appropriate tax office. More state-specific information below.
2. Vista can assist you in approving and registering your tax-exempt status on your Vista account. See steps a, b, and c below for how to do this.
Once a Tax-exempt reseller/customer qualifies for an exemption, all future purchases from the date of successful registration will benefit from registered tax-exempt conditions.
a. To qualify for exemption, a tax-exempt/reseller customer will need to provide VistaPrint customer service proof of tax-exempt status. (e.g. exemption certificate or equivalent proof of exempt status)
b. Please email [email protected] the requested exemption information.
Customers are required to send an uneditable copy of their certificate. If the certificate is editable, a new request must be submitted.
c. Once the tax-exempt documentation has been approved, you are not required to submit it again for subsequent orders until the documentation expires.
Please refer to your applicable state's guidance on sales tax rules and policies below:
- New Jersey
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Carolina
- South Dakota
- Washington D.C.
- West Virginia