FAQ: Vistaprint RFS Reusable Mask

Why is Vistaprint producing masks with a Replaceable Filter System?

For more than 20 years Vistaprint has been a partner of small businesses around the world. As we’ve traversed this pandemic together and learn each day of ways we can keep one another safe through the peak of its spread and into a post-pandemic world, it became evident that high-quality masks would play a major role. As small businesses and consumers alike begin to consider the “new normal” of daily occurrences, we want to help them feel confident they’re doing all they can do for themselves and their community. Because of Vistaprint’s mass customisation background and global reach, we’re uniquely positioned to provide a solution.

Though many health organisations and public officials around the world agree that any mask is better than no mask, we feel it’s important to offer a mask that is of the highest quality, filtered, and reusable as masks will be a part of our lives for a long time. In the same way you would expect high quality in other daily garments like shirts, jeans, jackets, or a pair of shoes, you should expect the same high quality from your mask.

This newly released line of face masks with a replaceable filter system was engineered for performance, tailored for comfort and priced to include all delivery costs. While providing this higher quality, durable and washable face mask, we’re also committed to doing all we can to help local communities impacted by COVID-19. For every mask purchase, we are giving 10% to local communities impacted by the pandemic.

Vistaprint is also supporting small business owners by offering marketing services such as products with COVID-19 messaging, an expanded suite of online marketing services and a content hub to help guide them during this time. We will continue to work tirelessly to make the highest quality masks be available to everyone that needs one while supporting small businesses every step of the way. 

**Note that our reusable face masks are not medical devices or personal protective equipment (PPE).

How does an RFS Mask help?

  • Many health organisations and public officials around the world agree that any mask is better than no mask and we feel it’s important to offer a mask that is of the highest quality, filtered, and reusable as masks will be a part of our lives for a long time. While they are not medical grade or personal protective equipment (PPE), our face masks provide a physical barrier and are suitable for everyday use by the general public or workers that don’t need PPE.

Why is the RFS mask priced differently from previous masks available through Vistaprint?

  • This newly released line of face masks with a replaceable filter system was engineered for performance, tailored for comfort and priced to including all shipping costs. While providing this higher quality, durable and washable face mask, we’re also committed to doing all we can to help communities impacted by COVID-19. For every mask purchase, we are giving 10% to local communities impacted by the pandemic.

Where are donations going?

  • We are committed to doing all we can to help communities impacted by COVID-19 and want to ensure our mask proceeds make the biggest impact possible. We are proud to be donating 10% of face mask purchases and we’re working to identify a non-profit/charitable organisation best placed to directly assist local communities in need. We’ll share more details as soon as we have the right partner in place.

Where are RFS masks made?

  • The RFS masks available in Ireland are fabricated in China and assembled in Italy.

RFS Mask Technical Specifications

  • Adult masks: 24cm x 15cm. Kids’ face masks: 19cm x 12cm.

  • Both the adult and children’s masks include adjustable straps.

  • Inner layer: 100% cotton. Outer layer: 91.7% polyester fiber, 8.3% spandex.

  • Vistaprint masks are Latex-free.

  • Before wearing any fabric face mask for the first time, remove the filter and wash the mask.

  • Always remove filter before washing the mask.

  • Wash by hand or in a washing machine. If using a washing machine, use a gentle cycle and natural detergent. Air dry or machine dry on low heat.

  • These masks are not medical devices or personal protective equipment (PPE). They are for personal use and are not intended for use by health care professionals or for use in hospitals or health care facilities. These reusable face masks should not be used in: Any surgical setting or where significant exposure to liquid, bodily or other hazardous fluids may be expected; a clinical setting where the infection risk level through inhalation exposure is high; the presence of a high intensity heat source or flammable gas.

About Mask Filters

  • Patented technology.

  • Each filter can be used for up to 12 hours.

  • Store filters in a clean dry place.

  • Do not wash or clean the filter. Do not rub the filter.

  • Mask filters are available for purchase in packs of 10 (not included with your mask purchase).

If you have any additional questions about Vistaprint’s RFS Mask, please feel free to contact our Customer Care team at facemask-support@vistaprint.ie