Thank you so much for your thoughtful feedback—we’re glad to hear the fit of the JERZEES® Piqué Women’s Polo Shirt worked well for you, and that the overall quality met your expectations. At the same time, we’re truly sorry for the discomfort caused by the embroidery backing showing through on the pale pink fabric. We understand how frustrating this must be, especially for those with sensitive skin, and we appreciate you bringing it to our attention. We’ve submitted a quality check to our printing facility to review this concern. Just to clarify, the backing material used in embroidery is designed to protect the stitching during production and transit. It’s not meant to be removed manually, but it will safely dissolve after washing the garment—this should help reduce the itchiness and visibility of the backing. We also appreciate the photo you’ve shared. However, it doesn’t clearly show the embroidery backing showing through the fabric. If possible, we kindly ask for an additional photo that highlights this specific issue. This will help our team assess the concern more accurately and ensure your feedback is fully documented. Your input is incredibly valuable, and we’ve forwarded it to the relevant team for further review and improvement. If this matter is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955 or through our Help Center (https://www.vistaprint.com/customer-care/help-center/) for real-time assistance. Thank you again for reaching out—we’re here to help and committed to making your experience better.

We’re grateful for your feedback and glad our print and service came together to meet your expectations.