Photo Mouse Pad

We are sorry to hear that the final product did not deliver the visual impact you were expecting and understand your disappointment regarding the readability and overall appearance of the mouse pad. After reviewing the submitted design, we noted that the font color was a dark green placed against a dark brown background. This combination provided limited contrast, which can significantly affect text visibility and make important design elements appear less distinct once printed. To help avoid similar outcomes in future orders, we strongly encourage reviewing the on-screen preview and downloading the PDF proof available on the editing page before finalizing an order. These tools can help provide a clearer representation of color contrast, readability, and the overall printed appearance, allowing any desired adjustments to be made before production. For future designs, we recommend considering lighter text colors or higher-contrast color combinations to improve legibility and visual impact. Once any adjustments have been made, you may feel free to reorder at your convenience. We appreciate your feedback and hope you will find these recommendations useful when preparing future designs. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.