Premium Plus Business Cards

Thank you for sharing your experience with us. We are very sorry to hear that your Premium Plus Business Cards turned out unclear, with poor colour and unreadable printed letters. We understand how important it is for your cards to reflect a professional image, and we truly appreciate you bringing this to our attention. After reviewing your order, we noticed that the front artwork was not high‑resolution, particularly the logo and text details when zoomed in to 300% on the design edit page. Since our printing system is automated and has no human intervention, the submitted file was printed exactly as it was provided. For future designs, we recommend checking the preview carefully before placing an order to ensure accuracy. Using a high‑resolution digital file will also help achieve sharper details and a more polished final product. To assist you further, as this was your first‑time order, we kindly ask that you reply with clear photos of the print quality concerns. This will allow our team to assess the issue thoroughly and work toward the best resolution. Please be assured that your feedback will be shared with our product team to help improve future quality. If your concern is time‑sensitive or you would prefer to speak directly with a member of our team, our Customer Support team is available at 1‑866‑207‑4955. You can also visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for real‑time assistance. Thank you again for allowing us the opportunity to make this right. We value your input and look forward to helping you achieve the results you expect with future orders.