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Custom Pillows
Samples available
Turn favorite moments into the ultimate feel-good gift. Soft personalized photo pillows with 2-sided printing and easy image upload. See details
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Reviewed by 952 customers
Custom Pillow Review
May 26, 2026 | Chelbi R. |
Verified Buyer
High quality material and print!
Love them
May 25, 2026 | Steven D. |
Verified Buyer
I absolutely love the 14" pillows. It was so easy to "create" them on line and the pillows are perfect. Thank you so much
Turned out perfect!
May 25, 2026 | Anna B. |
Verified Buyer
I made my sister a custom pillow of her favorite soccer player's face for her birthday and she loves it! It turned out perfectly, and the pillow was high quality.
Perfect pillow
May 14, 2026 | Julie O. |
Verified Buyer
Ordered this pillow as an accent piece to compliment and portrait painting done for a client. Color and print were perfect.
very disappointed with the size
May 14, 2026 | Michael G.
I ordered this custom pillow for my mom for Mother’s Day, and while the print quality itself came out nice, I was honestly very disappointed with the size. I selected what appeared to be the largest option available thinking it would be closer to a standard decorative couch pillow, but what arrived was extremely small — more like a keepsake or doll pillow.
For visual reference, I placed it next to an 8 oz coffee mug and bread box in the photo because the online sizing did not translate the way I expected in person.
What makes this even more upsetting is that I also ordered another custom pillow for my wife with photos of her and her late mother, and now I’m worried it’s going to arrive the same way. These were meaningful Mother’s Day gifts, so this was pretty disappointing for the price paid.
The photo printing quality was good, but overall I don’t feel the value matched the cost due to the size. Had I known it would be this small, I probably would have gone with a local print shop, the mall, or Amazon for something larger and more suitable as a gift.
I understand custom items may not qualify for refunds, but I do hope the company considers offering some kind of credit, accommodation, or clearer sizing expectations for future customers.
Response from Vistaprint Customer Care Team:
Thank you for reaching out and sharing your feedback. We are sincerely sorry to hear that the size of the custom pillow did not meet your expectations, especially given the sentimental nature of these Mother's Day gifts. We certainly understand your concerns regarding the second order for your wife and want to ensure we address this for you.
While we are glad the print quality met your standards, we want the overall value of the product to match your expectations. To help us investigate the sizing of your items and look into a possible accommodation, please confirm your order number by responding to this email. We look forward to hearing from you so we can work to make this right.
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