Aluminum A-Frame Signs

We are sorry to hear about your experience and regret the frustration caused by the issues with your A- frame sign. After review, we are unable to locate an order using the email address linked to your review. To assist you further and investigate the matter, please reply to this email and provide the order number that begins with VP_. For reference, our FAQ section notes: “Can I use my aluminum A-Frames outdoors? You can, but not when it’s very windy out. For a more durable option that can sustain the elements, check out our Signicades®.” This information is intended to help set clear expectations for outdoor use. We hope this helps and look forward to your input. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 1.866.207.4955.

Thank you for taking the time to share your feedback on the Aluminum A-Frame Signs. We are sorry to hear about your experience with the metal hinges losing tension and popping, and how restoring full functionality is difficult. Also, we regret that the design and functionality were not to your satisfaction. That’s not the experience we want our customers to have, and it doesn’t align with how these products are meant to perform. Your comments about the design are extremely valuable, and we’ll be sharing this feedback with our product team, so it can be reviewed and addressed. To help us share this feedback, we kindly ask that you respond to this email with photos or a video that displays the issue. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/. We look forward to working with you.