How does the FREE trial work?
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During the FREE Trial, we’ll create a website especially for you. Your site is fully customizable, including your URL, text, and design. The FREE Trial Offer lasts for one month. If you cancel before the trial ends, you will have paid nothing and will owe nothing. To cancel, simply call us (toll-free) at 1-866-811-1674. The package fee will only be charged when the FREE Trial Offer period ends, and will be charged monthly to the credit or debit card used for your order.
What is included in my website hosting package?
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Can my website match my business cards?
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Yes! All of our website templates have been designed to match our business cards. So, for almost any business card you purchase, we can provide you with a website that will give you a professional and consistent brand image. Once you have chosen a matching design, use our FREE Site Builder to customize your website to reflect the individuality of your business.
How do I cancel my account?
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Canceling your account is easy. Just call us (toll-free) at 1-866-811-1674. When you call, we may ask you to give us feedback about how we can improve our service. We appreciate any comments you may have as we are always trying to improve our service.
How do I edit my website?
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Editing your website is simple using our Site Builder. Once you check-out with a website, you will be given a link to your Website Dashboard. On your dashboard you will find account information, helpful tips, and tools to manage your website. From the Dashboard, you will click on a link that takes you into the Vistaprint Site Builder. This easy-to-use tool makes it possible for you to create a beautiful website in under an hour with no technical skills. If you ever get stuck or need help, you can call one of our website design experts at 1-866-811-1674.
Do I need any programming skills to edit my site?
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Absolutely not! Our Site Builder was designed to make creating a website as easy as using a word processor. You can add text, images and other content to your site easily without any programming skills.
How long does it take to create a website?
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We'll immediately create a live website for you when you begin your subscription. After that, you can use our Site Builder to customize your website. A great-looking, 3-page site can be created in under one hour!
What browsers are supported?
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All major browsers will be able to view your site. You will be able to edit your site in the Vistaprint Site Builder using Internet Explorer or Firefox.
Does it matter if I’m on a Mac or PC?
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No. As long as you use either Internet Explorer or FireFox, you can use either a Mac or a PC to build a site with our Site Builder.
How many websites can I have?
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You can create an unlimited number of websites hosted by Vistaprint. You can visit our
Website Gallery to see the variety of designs that we offer. Please note that all websites that you sign up for need to be charged to the same credit or debit card.
I already own my own domain name, can I use it with my Vistaprint website?
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Yes! We call this feature "Domain Pointing". With the Standard Package you can point one domain name at your website, or with the Professional Package you can point an unlimited number (this is like having multiple phone numbers that all ring to the same phone).
I already have a website, can I start hosting it at Vistaprint?
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No, only websites created using the Vistaprint Site Builder can be hosted at Vistaprint. This restriction enables us to provide you with the best support and service at the best price.
Can I change my design after my site is created?
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Yes! The Site Builder tool allows you to completely change your site design at any time. Just click on the "Pages and Design" link at the top of the builder and then click the "Design" link on the left side of the Pages and Design window.
Can I accept payments or donations on my site?
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Yes! In the Professional package, we provide an option to include
PayPal Buy Now and Donate links on any or all of your pages. There are no monthly fees, lengthy commitment, or approvals process, just standard
transaction fees when your customers actually buy.
Can I tell how many people are viewing my website?
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Yes! In the Standard and Professional packages, we provide a “Site Activity” tab in your dashboard which allows you to see how many page views your site is getting. In addition, you can see what geographical areas your views are coming from, which search engines people are using to find you, and which websites are referring traffic to your website.