VistaPrint® Printed Baseball Cap

We are sorry to hear that the logo size on your Baseball Cap did not meet your expectations, although we are pleased to know that you were satisfied with the overall quality of the cap itself. After carefully reviewing the design submitted, we noted that the circular logo artwork did not utilize the full available print area on the front of the cap. As a result, the final printed logo appeared smaller than it could have been within the product's printable space. To help prevent similar issues in the future, we strongly recommend carefully reviewing the on-screen preview and downloading the PDF proof available during the design process before placing an order. These tools help provide a clear representation of artwork placement, scale, and the overall appearance of the finished product. For future orders, you may wish to enlarge the logo artwork so that it occupies more of the available decoration area, helping to achieve a larger and more prominent print result. Once the necessary adjustments have been made, please feel free to reorder at your convenience. We trust you'll find this helpful. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.

Thank you for taking the time to share your experience with us. We regret to hear that the quality of the hat is poor and that it did not fit properly. We'd love to look into this for you. To help us assist you more effectively, please reply to this email/message with more details related to the issue and photos displaying the concern. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.com/customer-care/help-center/