Elevate Women's Egmont Packable Jacket

Thank you for sharing your feedback on your recent Elevate Women’s Egmont Packable Jacket order. We’re glad to hear you found the quality to be good, and we also understand your concern about product availability. We recognize how important it is to have consistent access to the styles you prefer, and your comments will be shared with our product team to help improve stock planning and availability. If your request is urgent or you’d prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955. You can also visit our Help Center for real‑time support here: https://www.vistaprint.com/customer-care/help-center/. We truly value your input and the opportunity to assist. Your feedback helps us continue improving both our products and services.

We're glad to hear you liked the logo and we’re sorry to hear the fit and thickness weren’t quite what you expected. This jacket is made from 100% polyester and features a water-repellent finish, which keeps it lightweight while offering some protection from the elements. For future orders, we recommend checking the size chart and product specifications on the item page to help ensure the best fit and match for your needs. Let us know if you ever need help selecting the right size.

Thank you for taking the time to share your thoughts about your recent order with us. We’re pleased to hear that you love the feel of the jacket! However, we're sorry to hear of the issues you’ve encountered with the logo size and quality. We want to make this right and have processed an edited replacement order at no additional cost to you. Details of this replacement order can be viewed in the order history/details of your VistaPrint account. If you have any future product or design-related queries, please let us know. We're here to help.

We apologize if the material of your item did not meet your expectations. Ensuring that our products meet high standards of quality is important to us, and we regret any disappointment or inconvenience caused by this issue. Kindly respond to this email with the images of the Elevate Women's Egmont Packable Jacket received, and we'll work with you to find a solution that you'll be pleased with. Thank you, and we look forward to hearing from you.