We appreciate your thoughts on the Sport-Tek® Women's Sport-Wick® Flex Fleece Full-Zip. We regret hearing the size is smaller than expected. To ensure a better fit in the future, we suggest referring to the size charts for accurate measurements, as garment sizes can differ. Taking your measurements beforehand is also recommended. Furthermore, we have provided a resolution to your account, and a follow-up email with more details will be sent to you. We trust this will be helpful.

We're pleased to hear that you're happy with the quality of the print on the jacket ordered and are sorry the fit was not as expected. This is not the experience we would want you to have and will have your feedback shared with the relevant team for review.

We understand your concerns regarding your order of the Sport-Tek Women's Sport-Wick Flex Fleece Full-Zip. Upon review, your order is still in production, and there may be a delay in receiving it. We've escalated this to our team and will ensure it is delivered as soon as possible. We’ll keep you updated once it’s ready to ship. Thank you for your patience, and we’re here to help in any way we can.