We are truly sorry to learn about the stitching and embroidery concerns you experienced with your JERZEES® NuBlend® Hooded Sweatshirts. We understand how disappointing it must have been to receive items that didn’t meet your expectations in quality and craftsmanship. Please rest assured that your feedback has been shared with our production team for review and improvement. Upon checking your account, we’re glad to confirm that our customer care team has already been in touch and arranged a free replacement order to make things right. We appreciate you taking the time to share your experience.