For tax-exempt customers in the United States and Canada, Vista offers a streamlined process to register and apply tax exemptions to future purchases. Below are the steps to ensure your tax-exempt status is properly recorded and applied.
Refunds for Sales Tax Paid Before Exemption Approval
If you placed an order before your tax-exempt status was approved, you will need to request a tax refund through the appropriate tax office in your region. Specific state and provincial information can be found on the respective government websites.
Registering Your Tax-Exempt Status with Vista
Once your tax-exempt status is approved, all future purchases will reflect the exemption. Follow the steps below to register your status:
Step 1: Provide Proof of Tax-Exempt Status
To qualify for tax exemption, customers must submit proof of their tax-exempt status to VistaPrint customer service. Accepted documents include:
- A valid exemption certificate (for US customers) or equivalent proof of exemption (for Canadian customers).
- The form must include Vista’s headquarters address, where a Vendor/Seller’s Address is required: 275 Wyman Street, Waltham, Massachusetts 02451, USA
- The document must be signed and dated within the last year.
Step 2: Submit Documentation
Email your tax exemption documents to [email protected] and include the following:
- The email address associated with your Vista account.
- A non-editable copy of your tax-exemption certificate.
- Information about which Vista entity you are purchasing from (You can find this information in your confirmation emails.):
- Vistaprint Netherlands BV
- Vistaprint Corporate Solutions
Step 3: Confirmation and Ongoing Exemption
Once your tax-exempt documentation is approved:
- You do not need to resubmit it for future orders until it expires.
- The exemption will be applied to your Vista account based on the expiration date provided in your documentation.
- If no expiration date is listed, your account will be set to tax-exempt status for one year.
Please don't hesitate to contact our customer support for any additional inquiries.
