Custom Poly Mailers Templates

Thank you for taking the time to share your review. We are sincerely sorry to hear about the adhesion issues you experienced with both the sticky strip on the mailers and your packing tape, as well as the frustrating experience you had when first reaching out to us. We completely agree that a company's true quality is reflected in how it handles problems, and we apologize for falling short of your expectations during that initial interaction. We take your feedback very seriously as a strict point of improvement for both our product quality and our customer service handling to ensure this does not happen to other business owners. Following your review, we have thoroughly reviewed your account and can confirm that one of our Care Specialists who assisted you has actually now taken the necessary actions for the order cost to make this right. We appreciate your honest feedback, and we hope this resolution helps restore your confidence in how we care for our customers.

Thank you for your feedback. We're very sorry to hear that the product you received did not match your approved design. That's not the experience we would want for you. Our checks have confirmed that our care team was able to assist in providing a resolution. If you have any additional product or design-related queries, let us know. We're here to help.