We understand how frustrating it must be to receive an item where the logo appears smaller and not centered as expected. To help us look into this further, could you please share a photo of the item you received? This will allow us to review the logo placement and sizing and determine the best way to assist you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/