We are sorry for the inconvenience caused and understand your concern regarding the appearance of your logo on the iPort Charging Cable Kit. Upon reviewing your design, we noted that the font used was dark brown, which did not create sufficient contrast with the wood-colored background. This resulted in reduced readability and the odd appearance you noted. Also, we recommend using both the on-screen preview and the downloadable PDF proof before finalizing your order. These tools provide an accurate, true-to-print representation of how your design will appear. You can learn more about these features here: https://www.vistaprint.com/customer-care/help-center/360052259371/?swsquery=pdf%20proof&querycat=helpcenter_search_dropdown For future orders, we recommend updating your design by choosing a text or logo color that contrasts more clearly with the background to ensure better visibility. You are welcome to make these adjustments and reorder at your convenience. Hope this helps.