Metal Engraved Ballpoint Pen – Black Ink

While we are happy to read the design of our Metal Engraved Ballpoint Pens met your expectations, we are sorry to hear they fell short with the ink flow and writing consistency. To make this right, we have processed a free replacement order. The order number will remain the same, and once the new parcel has been shipped, you will receive an email with tracking details so you can monitor its delivery. Furthermore, please rest assured that this matter has been reported to our quality teams for further review, as we continuously work to improve product performance and reliability. We appreciate you bringing this to our attention.

We are sorry to hear that your Metal Engraved Ballpoint Pens did not meet your expectations, regarding the visibility of your logo. Upon checking your order, we noted that the print area on this pen model is quite small, and although your logo was scaled to use the available space, the engraving surface itself can limit how prominent fine details appear once produced. For future orders, we would suggest considering our Design Wrap Ballpoint Pen, which offers a significantly wider printing area and provides more space for logo and design elements, resulting in improved visibility. You can explore this option here: https://www.vistaprint.com/promotional-products/writing-office/pens/vistaprint-r-design-wrap-ballpoint-pen Furthermore, please be assured that we have taken the necessary action to make amends for your experience, and additional details have been shared with you in a follow-up email for your reference. We appreciate your feedback, as it helps highlight important considerations when selecting products for logo visibility.