Design Gallery : Truck Magnet

Thank you for sharing your feedback on your Custom Car Magnets in the 24" x 18" size. We’re sorry to hear that the print quality turned out blurry and that this made the magnets unusable for your trucks. We understand how important it is for your branding to look sharp and professional, and we truly appreciate you bringing this to our attention. After reviewing your order through the Design Edit page, we noticed that the artwork details were not crisp when zoomed in to 300%. Checking these details is essential, especially for large‑format products, as our printing system is automated and prints files exactly as they are submitted. For future designs, we recommend carefully reviewing the preview and zooming in to 300% from the Design Edit page to confirm artwork sharpness before placing an order. Using a high‑resolution digital file will also help achieve clearer details and a more polished final product. To assist you further as a returning customer, we kindly ask that you reply with clear photos of the print quality concerns. This will allow our team to assess the issue thoroughly and work toward the best resolution. Your feedback will also be shared with our product team to help improve quality standards moving forward. If your concern is urgent or you’d prefer direct support, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.com/customer-care/help-center/. We truly value your input and remain committed to making this right. Thank you again for giving us the opportunity to improve, and we look forward to helping you achieve the results you expect with future orders.