Arts, Crafts, and Design Custom Posters Templates

Thank you for sharing your feedback with us regarding your recent poster order. We are sincerely sorry to hear that the final print arrived much darker than expected, especially after you took steps to adjust the brightness of your artwork beforehand. To provide some context on why this happens, digital screens display designs using an RGB (Red, Green, Blue) color profile, which uses light to make colors appear vibrant and bright. However, our professional printing process utilizes CMYK (Cyan, Magenta, Yellow, Black) inks. When an RGB file is converted for print, the colors are automatically adjusted, which can often cause the final product to appear darker or more muted than it looked on your backlit monitor—particularly if the original design already contained darker tones. More details about this colors shifts and profiles are available on this page: https://www.vistaprint.com/customer-care/help-center/360060410851. We want to look into this further to ensure your design is represented as accurately as possible. Please respond to this email and share a few images of the poster you received. Once we have those photos, we can compare the physical print to your digital proof and determine the best way to make this right for you. We look forward to hearing from you.