VistaPrint® Printed Baseball Cap

While we are thrilled to learn the quality of our business cards was excellent, we are sorry to hear about your experience with the baseball cap. After reviewing your order, we noted that parts of the submitted design were missing certain elements, which resulted in some letters not appearing as expected in the final print. Furthermore, we strongly recommend carefully reviewing the preview mode and downloading the PDF proof prior to placing an order, as this helps ensure all design elements are correctly displayed and sets clear expectations for the final outcome. In addition, we understand your concern regarding the condition of the cap upon arrival. Please note that we have already taken the necessary steps to compensate for the packaging issue, and further details have been shared with you via email. Moreover, rest assured that the packaging concern has been raised with our relevant teams for review to help prevent similar situations in the future. We appreciate you bringing this to our attention and the opportunity to address your concerns.