Thank you for taking the time to share your feedback. We’re sorry to hear that your sweatshirt did not match the fit and appearance shown in the photo — that’s certainly not the experience we want for you. To make things right, we’ve processed a replacement at no cost to you under the same order number. Once it ships out, you’ll receive an email with the tracking details. Please feel free to dispose of or recycle the item you initially received. We appreciate your patience and the opportunity to improve your experience with us.