We apologize for the inconvenience and disappointment you experienced with the hoodie you received. Definitely, not the quality and experience we aim to provide. As part of our Absolute Guarantee, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. You may try out other Hoodie options on the website. You can be assured that your feedback will be shared with the relevant team for improvement. We hope you felt our genuine intentions to help.

Wonderful! Thanks for your feedback on the pullover sweatshirt. We are happy you love it.