Gildan® Budget Unisex T-shirt

Thank you for bringing this to our attention. We sincerely apologize for the frustration caused by the background on your recent order, especially after the effort you put into the design. Upon checking your file, we found that the uploaded design included a checkered pattern that is often used to represent transparency in design software. However, in this specific instance, those checkers were actually part of the image's pixels rather than a true transparent layer, which is why our system included them in the final print. We are glad to see that one of our Care Specialists has already assisted you with this concern and processed a replacement at no cost to you. For future orders, we recommend double-checking your file uploads and the online preview to ensure the background appears exactly as intended, as the preview reflects exactly what will be printed. We appreciate your patience and look forward to getting the corrected version to you soon.