Gildan® Performance Short Sleeve T-Shirt

We’re truly sorry to hear about the inconsistency with your order. We understand how frustrating it must be to receive two shirts with unexpected red stitching in the design, especially when the other items were produced correctly. This is not the experience we aim to deliver, and we appreciate you bringing it to our attention. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.

We are sorry to hear that the Gildan® Performance Short Sleeve T-Shirt did not meet your expectations in terms of the overall look and finish. We understand how important it is for your apparel to reflect a professional appearance. To help us better understand what may have gone wrong, please reply to this email with clear photos of the received item, along with a brief description of your concern. This will allow our team to review the product in detail and compare it with the submitted design. Once we have these details, we will be able to look into this further and assist you with the appropriate next steps. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 1.866.207.4955.

Thanks for sharing your thoughts with us, and we’re sorry to hear the image placement on your t-shirt did not match your expectations, as the positioning appears different from what was intended. That's not the experience we would want for you. We have completed our checks and have emailed you details regarding a resolution that has been provided to you. We look forward to assisting with any additional product or design-related qaueries.