Gildan® Performance Short Sleeve T-Shirt

Thank you for taking the time to share your feedback and for providing photos of the shirt you received. We're truly sorry to hear that the product did not meet your expectations. We understand your disappointment regarding both the fabric and the embroidery quality. After reviewing the photos, we can see why you were dissatisfied, and this is certainly not the experience we want for our customers. Please know that we will share your feedback and the images with our Quality Team so they can investigate and help prevent similar issues in the future. While the fabric weight and feel of each apparel style can vary by manufacturer, we understand that this shirt did not provide the quality you were expecting. We also apologize that the embroidery did not meet our quality standards. Thank you again for bringing this to our attention. Your feedback is invaluable as we continue working to improve both our products and our customers' experience.

Thank you for sharing your feedback. We’re glad to hear that you liked the stitched logo, though we’re sorry to learn that you were disappointed with how it appeared on the shirt material. Please note that the backing patch used to support the embroidery is designed to dissolve after a few washes, so its appearance should lessen over time. We also appreciate your suggestion regarding limiting embroidery to certain shirt types. Your feedback has been shared with our team, as it helps us continue improving our products and customer experience.

Thank you for taking the time to share your feedback. We completely acknowledge your disappointment and dissatisfaction with the quality of your shirts, especially with the stitching arriving incomplete. We always want your apparel to look professional and durable, and we are very sorry that this order fell short of our standards. To help us investigate what happened with the production and get this corrected for you as quickly as possible, could you please respond directly to this email and share a few images of the affected shirts showing the stitching concerns? Once we can see the issue clearly, we will take the necessary steps to make this right for you. We look forward to your reply so we can assist you further.