Gildan® Softstyle® Unisex T-shirt

Thank you for your feedback, and we’re sorry to hear that the background remover tool did not perform as expected for your logo design. We understand how disappointing it must have been to receive your T-shirts with visible white spots, especially when you trusted the online tool to prepare your artwork correctly. Our automated design tools are intended to help simplify the process, but we recognize they may not always achieve the desired results for every image type or logo. Your comments are valuable and will be shared with the appropriate team as we continue working to improve the tool’s accuracy and performance. We appreciate you taking the time to share your experience and regret that this order did not meet your expectations. We want to kindly remind you that the sizes and measurements were provided on our website prior to the design and ordering process. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.