Carbonless Forms

Thank you for sharing your feedback on the Carbonless Forms you received. We are very sorry to hear that the product did not meet your expectations and appeared more like logo pages rather than a receipt book. We understand how important it is for your forms to function as proper records, and we appreciate you bringing this to our attention. Looking at the product page https://www.vistaprint.com/marketing-materials/carbonless-forms, the sample images show designs already made in a receipt format. Customers upload their own receipt layout, which is then triplicated with the carbonless structure. Based on your submitted design, it appears that a front or cover page was created instead of a receipt format. Since there is only one design template to be used, the uploaded file must contain the receipt format from the start of the designing stage. We regret any confusion this may have caused and will ensure your feedback is shared with our team to improve clarity around product specifications. To help avoid similar issues in the future, we recommend carefully reviewing product details and templates before placing an order to ensure the design matches the intended use. If you have further questions or would like assistance before completing an order, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time support: https://www.vistaprint.com/customer-care/help-center/. We value your input and remain committed to supporting your projects with products that meet your needs.

Thanks for sharing this with us, and we're sorry to hear there was confusion regarding the quantity and format of your recent carbonless form order. We have completed our checks and have emailed you details regarding a resolution that has been provided to you. We look forward to assisting with future products of interest.