Carbonless Forms

Thank you for sharing your feedback on your recent orders. We are truly sorry to hear that the Carbonless Forms came out smaller than expected and that the White Plastic Business Cards printed with the light gray logo placeholder even after you placed your artwork logo. This is not the experience we want you to have with VistaPrint. For the White Plastic Business Cards, since this was an editor technical issue, we removed the light gray logo placeholder and processed a replacement at no charge. You can view the expected delivery date in your Order History: https://www.vistaprint.com/oh/. An email with tracking details will be sent once the replacement has shipped. For future orders, we recommend reviewing the preview carefully and generating a PDF proof before completing your design. If you notice any issues with the completed design, please get in touch with us so we can assist further. Regarding the Carbonless Forms, upon reviewing your order, we noted that the smallest size option (4.25” x 5.5”) was selected during the design process. In addition to this size, we also offer two larger formats, up to 8.5” x 11”, which may be better suited for designs containing more detailed information. Choosing a larger size helps ensure that all elements remain clear and legible once printed. For future orders, we recommend carefully reviewing the product specifications, including available sizes, before finalizing your design to ensure the finished product aligns with your expectations. We truly appreciate your input, as it helps us continue improving our products and services. If you have any questions or would like assistance before placing your next order, our Customer Support team is available at 1‑866‑207‑4955. You can also visit our Help Center for real‑time support: https://www.vistaprint.com/customer-care/help-center/. We value your business and thank you again for bringing this to our attention. We look forward to providing you with future orders that reflect the quality and care you expect from VistaPrint.

We are glad to hear that your custom forms was printed nicely, though we completely understand your perspective regarding the final cost. Our aim is always to ensure high-value products, and we will certainly share your feedback and comments with our relevant pricing and product teams for review. To help support your business needs moving forward, here is a direct link to our deals' page where you can stay up to date with our best deals and discounts: https://www.vistaprint.com/offers You might also want to consider signing up for our marketing email newsletter, which is a great way to catch exclusive promotions and special savings straight to your inbox. We appreciate you taking the time to share your experience with us.

Thank you for sharing your feedback on your recent Carbonless Forms order. We appreciate your comments and understand your concern that the forms arrived smaller than expected, making them harder to read for some customers. Upon reviewing your order, we noted that the smallest size option (4.25” x 5.5”) was selected during the design process. In addition to this size, we also offer larger formats, up to 8.5” x 11”, which may be better suited for designs that contain more detailed information. Choosing a larger size helps ensure that all elements remain clear and legible once printed. For future orders, we recommend carefully reviewing the product specifications, including available sizes, before finalizing your design. This step can help ensure the finished product aligns with your intended use and customer needs. Your feedback is valuable and will be shared with our team to improve both product clarity and customer experience. If your request is urgent or you would prefer to speak directly with a representative, our Customer Support team is available at 1‑866‑207‑4955. You can also visit our Help Center for real‑time support here: https://www.vistaprint.com/customer-care/help-center/. Thank you again for choosing VistaPrint. We look forward to helping you create forms that meet your expectations and provide the clarity your customers need.