Loading...

Matte Ceramic Mug – 12 oz.

11 Reviews
  • Ceramic
  • Single-wall
  • Hand wash only
Color:
Black
Decoration Technology
Decoration Area:Front
Bring this custom mug to your outdoor adventures.
  • Ceramic
  • Single-wall
  • Hand wash only
  • 12 oz. capacity
Whether you're savoring your morning cup or gathered around a crackling campfire, this mug is up for the task. Personalize it with your business name and logo and leave the rest to us as we professionally print your design. Your custom mug will arrive looking great and ready to make a lasting impression.
Product features
Product Id
PRD-4TNOOI9VI
Type
Mug
Weight
0.77 lbs
Width
3.43in
Height
3.46 in
Quality
Basic
Material
Ceramic
Pricing Summary
Savings increase with every unit you add.
QuantityUnit PriceSavings
on min. quantity price
Total Price
min. quantity
1
$4.62 -...
5
...10%...
22
...36%...
106
...42%...
lowest price
500
$2.60 44%...
Includes ... setup fee. This fee covers the costs associated with preparing the dyes, plates or screens used in our machines to add your logo to the products you've chosen.

Reviews

11 Reviews
Write a Review
Ratings Distribution
  • 5 Stars
    4
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    3
  • 1 Star
    1
Ease of Design
Product Quality
Product Value


Reviewed by 11 customers

Modern Mug

Mar 27, 2024 | Kara | Verified Buyer

Great modern mug!


Good mugs, bad printing

Mar 20, 2024 | Shannon

As another comment said, the mugs themselves are great. Unfortunately, majority of the prints in our order came out poor quality - some blotchy, some smeared, some mugs with random ink splotches inside. VistaPrint offered us a free replacement order, so the customer service was nice. Still, unfortunately even the replacement order had some poorly printed mugs. Would rather not re-order and risk more issues.

Response from Vistaprint Customer Care Team:

Thank you for taking the time to share your order experience with us. We are truly sorry to hear that the replacement order did not resolve the issue with the print of the mugs. Meeting your expectations is important to us, so we sincerely apologize for any inconvenience this may have caused. We took the necessary actions to make this right, and you should be receiving an email shortly with the details. Thank you for bringing the issue to our attention. We'll ensure to pass your feedback to the team for review.

Good mugs, bad printing
Product Quality
Product Value
Ease of Design

I would not purchase these again.

Mar 9, 2024 | Heather

The mug themselves are nice but Vista Print cannot seem to figure out how to print on them. The first order came with the logo printed completely crooked. I was sent a new reprinted batch, but the logo was printed with such heavy ink it was blurry and barely readable, as well as the logo is still not centered on the mug. I'll just keep them for staff as I cannot put these out in the public to represent my business. Would not recommend this mug to be logo printed.

Response from Vistaprint Customer Care Team:

We're sorry to hear about the way your initial and replacement Matte Ceramic Mug – 12 oz. order turned up. Allow us to make this right for you. Upon checking on the email address used to submit this review, the most recent order made for this account was way back Nov. 2023. Furthermore, we recommend replying to this review, providing the Order Number and the Image or Photo of the affected order showing the issue, so we can work with you to find the best resolution possible. Nevertheless, we appreciate you taking the time to provide feedback, and we value your concern. We look forward to hearing from you.

Product Quality
Product Value
Ease of Design

No

Mar 3, 2024 | mavybejar

The print quality is very poor even though I sent my vector for a professional work because I have a business. I've been working with VistaPrint for many years, and this is the first time this happened. Fortunately they reacted quickly and processed the refund, but I hope they take more care in their printing.

Response from Vistaprint Customer Care Team:

We strive to maintain high standards of quality and customer satisfaction, and it's disappointing to hear that we fell short of your expectations on this occasion. We're glad to hear that our Care Team was able to address your concerns and took the necessary actions on your order. Your feedback is valuable to us, and we will consider it as we continue to improve our printing processes and quality control measures. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us via this email. Thank you for choosing VistaPrint.

Product Quality
Product Value
Ease of Design

Quality Control

Feb 28, 2024 | Nicole

Overall, these cups are awesome. Be cautious if ordering multiple times. The first two times I ordered the print as centered and straight on the mugs, the third time they were higher placed and slant down the right.

Quality Control
Product Quality
Product Value
Ease of Design

Displaying Reviews 1-5