Just received these and the inside of the mug is white, not black. 4 stars because Vistaprint is making it right and the product feels good in the hand. It just isn't black inside and out, which is what I wanted.
Product Quality
4
Product Value
4
Ease of Design
1
1
Logo immediately came off
Nov 13, 2023 | boatfan
We ordered 100 of these mugs with our logo to give to donors and supporters of our foundation at an event. We've had numerous reports that the logo flaked off immediately on first time being hand washed. The ones we took home as staff all did the same thing, one without even being washed, just rinsed in the sink. This was an embarrassing and frustrating experience for our organization.
Response from Vistaprint Customer Care Team:
We sincerely apologize for any inconvenience caused by the poor quality of the print on the mugs ordered and will be happy to see how best we can help to get this matter resolved. In doing so, we can have a free reorder processed for the products as this is not a typical experience with us. Please let us know if you would like to have that done.
Product Quality
1
Product Value
1
Ease of Design
5
5
Good printing and good size nice looking mug.
Jul 23, 2023 | Kanwardeep | Verified Buyer
Thanks
Response from Vistaprint Customer Care Team:
We appreciate you sharing your kind comments with us and hope to work with you once more in the future!