We have ordered multiple bulk products for our dental office, we had a small issue with our order but vista print is very attentive and resolved it in the prompts matter. Great company and great design work.
5
Great!
Apr 29, 2024 | Matt | Verified Buyer
Great!
5
Mug
Mar 15, 2024 | Alessandra | Verified Buyer
Awesome product! It looks great
4
Inside is white
Nov 18, 2023 | D B. | Verified Buyer
Just received these and the inside of the mug is white, not black. 4 stars because Vistaprint is making it right and the product feels good in the hand. It just isn't black inside and out, which is what I wanted.
1
Logo immediately came off
Nov 14, 2023 | Boatfan | Verified Buyer
We ordered 100 of these mugs with our logo to give to donors and supporters of our foundation at an event. We've had numerous reports that the logo flaked off immediately on first time being hand washed. The ones we took home as staff all did the same thing, one without even being washed, just rinsed in the sink. This was an embarrassing and frustrating experience for our organization.
Response from Vistaprint Customer Care Team:
We sincerely apologize for any inconvenience caused by the poor quality of the print on the mugs ordered and will be happy to see how best we can help to get this matter resolved. In doing so, we can have a free reorder processed for the products as this is not a typical experience with us. Please let us know if you would like to have that done.