Thank you for sharing your experience, and we’re truly sorry to hear that the Aluminum Water Bottle with Carabiner – 26 oz. didn’t meet your expectations. We understand how important durability is, especially when gifting items to clients who travel, and we regret that the logo began to wear off after just one trip. While we’re glad to hear the design initially looked great, the raised printing and early wear are certainly not the quality we aim to deliver. This isn’t the VistaPrint experience we want you to have, and we’d like to make it right. To help us better understand and resolve the issue, we kindly ask that you share clear photos of the affected bottles, especially showing the logo wear. This will allow our team to thoroughly assess the concern and work with you toward the best possible resolution. We’ll also ensure your feedback is shared with our product team to help improve future quality standards. If your request is time-sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 1-866-207-4955, or you can visit our Help Center (https://www.vistaprint.com/customer-care/help-center/) for assistance. We appreciate your thoughtful feedback and the opportunity to support you further.