USB Flash Drive 8 GB

We are very sorry to hear that you were disappointed with the USB flash drive and that your logo and text are not completely visible. Upon reviewing your design, we noted that the dimensions for this placeholder are 0.40" x 1.58", which is a very compact area that requires a specific layout for the best results. It appears a small square logo was used which only utilized the 0.40" height, making the branding appear quite tiny and difficult to read. For this specific item, we recommend a design that can be stretched horizontally to maximize the 1.58" width, which will allow your information to stand out much more clearly. We are here to assist you with replacing this order with a revised design that takes full advantage of the available space. Our support team is available to help you adjust your layout or offer advice on how to best position your logo so that your next batch meets the high standards of the other products you have enjoyed from us. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.

Thank you for sharing your feedback on your USB Flash Drive 8 GB order. We appreciate your honesty and are glad to hear that our Customer Service team was able to assist with a reprint that met your expectations. We understand how important it is for the printing to be properly aligned, and your comments about the first attempt will be shared with our team to help improve quality checks moving forward. If you have further questions or need assistance before placing future orders, our Customer Support team is available at 1‑866‑207‑4955. You can also visit our Help Center for real‑time support here: https://www.vistaprint.com/customer-care/help-center/. We value your input and look forward to helping ensure your redesigned products reflect the quality you envision.

Thank you for sharing your feedback. We’re glad to hear the thumb drive feels like good quality and is working well, though we’re sorry to learn that the logo placement was not centered. We understand how something like that can affect the overall presentation and make the product feel less polished than expected. To make this right, a replacement has been completed for you. You may track the status of the new order through your order history or shipment notification once it is dispatched. If assistance is needed thereafter, we remain here to help.