Pre-Inked Stamps

We are glad to hear that you were pleased with the quality of the stamp itself, and we appreciate you sharing your feedback regarding the condition it arrived in. We are sorry to learn about the ink leakage during transit and the impact this has had on your experience. To make amends, we have processed a free replacement order, your order number will remain the same, and once the parcel is shipped, you will receive an email with the tracking details so you can monitor its delivery. Furthermore, please be assured that this matter will be reported to our quality teams, as we continue working on improving packaging and transit protection to prevent similar issues in the future. We appreciate your understanding and the opportunity to resolve this for you.

We are thrilled to hear that most of your order turned out great, though we are sorry to learn that the logo on your pre-inked stamp is appearing a bit oversaturated and difficult to see. Since these stamps are designed for high precision, "too much ink" can often be managed with a few simple adjustments: Lighten the Pressure: Pre-inked stamps require a very soft, even touch. Pressing too firmly can cause the internal reservoir to release excess ink, which may fill in the finer details of your logo. "Prime" the Stamp: If the stamp is brand new, try stamping several times on a scrap piece of paper to help the ink flow stabilize. Surface Check: Ensure you are using the stamp on a flat, absorbent paper surface, as glossy materials can cause the ink to pool or smudge. We want your branding to be crisp and professional every time you use it. If the logo continues to look heavy even with a lighter touch, please reach out to us with an image of the stamped result. We would be happy to review the design to see if adding more spacing between the elements would help achieve a cleaner impression. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.