We regret to hear that the name on the engraved business card holder was misaligned. We have aligned the text in the center, increased the font size, and processed a free replacement order. The order number will remain the same as the original order, and you can track the status of the replacement by going to your Order History under My Account. We suggest that in the future, you carefully review your design for errors, as our system is self-service, and your order will be printed as designed. We hope this helps.

Thank you for sharing your feedback — we’re glad to hear you find the business card holder itself nice, though we understand your concern about the engraving being extremely off-center. To help us properly review and assist you, could you please share images of the card holder showing the concern? This will allow our team to compare the engraving outcome with the submitted design and provide the right support moving forward.

Thanks for sharing this with us. We’re sorry to hear that the engraving was off-center. We want to make this right and have processed an edited replacement order. Details of this replacement can be viewed from the order history/details of your VistaPrint account. We look forward to assisting with future products of interest.