District® Distressed Cap

Thanks for sharing your review. We’re sorry to hear the stitching didn’t meet your expectations. Stitch size and visibility can vary depending on design details and font choices. For future orders, we recommend using thicker fonts, simpler designs, a text color contrasting to the background or hat color, and or slightly larger text to improve stitch visibility. Avoiding very fine details helps ensure embroidery reads clearly, especially when viewed at a distance. We completed our checks and have emailed you details regarding a resolution that has been provided to you, and we look forward to assisting with future products of interest.

We're glad to hear that you're satisfied with the hat's material, though we're sorry the logo design didn't meet your expectations. After reviewing our records, we noticed that you reached out to our customer care team regarding this issue, and we're pleased to inform you that the matter was promptly addressed. Your satisfaction is our priority.