Like the hat, embroidery needs work
Jun 23, 2025 | Sarah B. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for your feedback, and we’re truly sorry to hear about the experience with your embroidered hat. Embroidery works best with bold, well-defined elements. Thin strokes or fine details can sometimes get lost in the stitching process. We recommend simplifying the design or thickening any fine lines to ensure better results in the future. To help, we’ve taken action on your account to address the issue. An email will be sent shortly with the details.