Port Authority® Snapback Trucker Cap

Thank you for sharing your feedback on your recent Port Authority® Snapback Trucker Cap order. We value your input and understand the challenge you faced with the logo placement being too difficult to embroider. As noted, a replacement order has already been processed and is currently in production. You can continue monitoring the order status directly from your Order History at https://www.vistaprint.com/oh/. For the initial affected item, please feel free to keep or recycle it at your convenience, as we do not require returns for such cases. Rest assured that your feedback will be shared with our quality team to review embroidery placement guidelines and improve future production accuracy. Your trust means a great deal to us, and we are committed to ensuring your new order reflects the quality you expect. Thank you again for your cooperation and support. We look forward to delivering the corrected caps and continuing to serve you with reliable products.

We’re glad to hear you were pleased with the quality, appearance, and embroidery of the hat. However, we’re sorry to hear that the fit was smaller than expected. We understand that comfort is important, and sizing can vary slightly between hat styles. We appreciate you sharing your experience, as feedback like this helps us improve our product offerings and descriptions. Thank you for your support, and we hope to serve you again in the future.