Port Authority® Snapback Trucker Cap

Thank you for taking the time to leave a review. We're sorry to hear that the logo on your cap was smaller than you expected and that you felt the product was overpriced. For future orders, we recommend reviewing the design preview and product specifications carefully, as logo size is scaled to fit the printable area available for each cap style. We do offer other hat options that provide a larger print area that would accommodate larger logo sizes and provide greater visibility for the information associated with the logo size being increased. We have completed our checks and have emailed you details regarding a resolution that has been provided to you, and we look forward to assisting with future products of interest.

Thank you for your review submission. We regret to hear that the quality of the hat did not meet your expectations. We offer a wide variety of hats on the website, so we hope another option will work better for you in the future. Here's a link you may use to view the other available options: www.vistaprint.com/clothing-bags/hats/caps. Feel free to contact us directly for any further assistance.

Thank you for sharing your feedback on your recent Port Authority® Snapback Trucker Cap order. We value your input and understand the challenge you faced with the logo placement being too difficult to embroider. As noted, a replacement order has already been processed and is currently in production. You can continue monitoring the order status directly from your Order History at https://www.vistaprint.com/oh/. For the initial affected item, please feel free to keep or recycle it at your convenience, as we do not require returns for such cases. Rest assured that your feedback will be shared with our quality team to review embroidery placement guidelines and improve future production accuracy. Your trust means a great deal to us, and we are committed to ensuring your new order reflects the quality you expect. Thank you again for your cooperation and support. We look forward to delivering the corrected caps and continuing to serve you with reliable products.