Thank you for sharing your experience, and we’re truly sorry for the disappointment caused by your recent order of the Port & Company® Sandwich Bill Caps. This is not the level of quality or consistency we aim to deliver, and we appreciate the opportunity to assist you. To help us investigate and find the best possible resolution, we kindly ask that you respond to your review with clear photos showing the material and embroidery issues, along with the quantity affected. We’ll make sure your feedback is shared with the appropriate team for further review. If your request is urgent, or you’d prefer to speak with someone directly, please don’t hesitate to contact our Customer Support team at 1-866-207-4955 or visit our Help Center: https://www.vistaprint.com/customer-care/help-center/ for assistance. We value your business and hope to restore your confidence in us.

Thank you for your review submission. We appreciate your feedback regarding the purchase of a hat. Despite the quality of the hat being great, we are sorry to hear that the quality and size did not quite work for you. We offer a wide variety of hats on the website, so we hope you will find one that suits you better.