Thank you for sharing your review. We’re thrilled to hear that the North Face® Ultimate Trucker Caps are such a hit and that everyone is enjoying them. It’s wonderful to know the embroidery quality stood out and that the classic snapback style continues to deliver the comfort and durability you expect. Your kind words mean a lot to us, and we truly appreciate your trust. We look forward to supporting your future custom apparel needs and continuing to provide products that your team and fans will love.

While we are glad to know the hat itself was satisfactory, we are sorry to hear about the issues you experienced with the embroidery on your North Face® Ultimate Trucker Cap. To help us review this further and provide support, please reply to this email with photos of the received item showing the stitching issues. In addition, we take quality concerns seriously, and your feedback will be shared with our teams for further investigation to help prevent similar issues in the future. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 1.866.207.4955.