Thank you for reaching out to VistaPrint. We acknowledge your review and sincerely apologize for the delay in our response and for the frustration of receiving a style of hat that does not match your business logo order. We can see that you are now being assisted by one of our customer service representatives to resolve this matter. For future reference, should you encounter any issues with your order, please feel free to reach out to our Customer Support team directly via https://www.vistaprint.com/customer-care/help-center/. Thank you.