Thank you for sharing your feedback. We’re glad to hear that you found the hat quality and embroidery to be good. We understand your disappointment that the final product did not fully match your envisioned design. For future orders, you can edit the thread color in the editing studio, which may help achieve a closer match to your design. Please note that, due to the embroidery process, thread colors may not always be as accurate as printed colors. Your advice about checking product colors on multiple screens is very helpful, as screen displays can vary and impact how colors appear.

Thank you for sharing your feedback on the Yupoong Classics™ Six‑Panel Retro Trucker Cap. We’re glad to hear that you were pleased with the overall quality of the hat and the clarity of the logo. At the same time, we understand your concern that the printed font appeared smaller than what was shown in the preview. For this product, the design area measures 1.97 inches in height by 3.54 inches in width. Because uploaded artwork must fit within this fixed space, certain details, such as fonts, may appear smaller once printed compared to the digital preview. Knowing the exact design area size can help set expectations and ensure that design elements are scaled appropriately before placing an order. We truly appreciate your feedback, as it helps us improve both our design tools and communication. Your comments will be shared with our team for review, and we’ll continue working to make the preview experience more consistent with the final product. For future orders, if you have any questions or need guidance before completing your design, our Customer Support team is available at 1‑866‑207‑4955, or you can visit our Help Center for real‑time assistance. Thank you again for giving the cap a try. We’re committed to helping you achieve the best possible results with your designs and look forward to assisting with future projects.