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Why do some products have a setup fee?
Last updated October 12, 2026.
Some products have a setup fee because printing them requires special preparation.

You may see this fee while browsing our products or at checkout. It covers the special preparation required for certain printing methods like screen and pad printing, such as:

  • Creating custom templates:

    We make a screen or silicone pad just for your design.

  • Using custom materials:

    We can't reuse these templates for other orders. Each is used for just one design.

  • Preparing the machines:

    We set up the printing equipment, prepare the ink and line up your design so it looks the same on every item.

Do I have to pay the setup fee again if I reorder the same design?

Yes. We don't save custom templates after we finish an order. So if you place a new order, even for a design you've ordered before, we'll need to set up the machines and make new templates. That's why we charge the setup fee each time you order.


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