Confirm your spelling and field placement

Check for typos in your house number and street name. Ensure that apartment, suite or unit numbers are entered in the separate "Apartment/Suite" field rather than on the main street line.

Adjust your street formatting

Our system may prefer a specific way of writing your street type. If you wrote out "Street" or "Avenue" in full, try using "St" or "Ave" instead. If you used an abbreviation, try writing the full word. If we recognize the street name as you're typing we'll suggest it as an option for you to pick. 

Check your delivery location type

Some products can't be delivered to P.O. Boxes or pick-up points due to their size or carrier requirements. If you are using one of these, try entering a physical residential or business street address instead. 

Test a previous ZIP code

If your area has recently grown or changed ZIP codes, our database might still be recognizing the older version. Try entering the previous ZIP code.