Your shipping confirmation email shows how long your order will be held at the pickup point. If it isn’t collected within that timeframe, it will automatically be returned. Because our products are custom-made, returned orders cannot be held or reshipped once they arrive back at our facility.
What if I don’t pick up my order in time?
Last updated October 12, 2026.
If you don’t collect your order within the timeframe listed in your confirmation email, it will be returned to VistaPrint.
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