We apologize for both the printing of the bottom that is damaged, and for the stripes. You have made more than one purchase with us and you surely know that this is not in accordance with our quality standards. We appreciate you attaching this photo. To fix this, we've improved the quality of the file used (it didn't have a good resolution, and we've sent you a new thermal cup. You will receive it on December 5. Once it leaves the factory, you will receive an email with the tracking link so you can be aware of the status of the order. We hope that everything is to your liking this time.