Metal Signs Templates

We are sorry to hear about your experience with your metal sign, and we understand how frustrating it can be when the final result does not meet expectations, and for the lack of followup regarding your query. Upon checking your order, we noted that the red line under the word “scotburg” was part of the submitted artwork, and the white backdrop area fell outside the original design file boundaries, which impacted how the final print appeared. To help set clear expectations for future orders, we strongly recommend carefully reviewing both the preview mode and the PDF proof before placing an order, as these tools show exactly how the design including layout, spacing, and background limits will appear in production. That said, we have taken the necessary steps to make amends for this issue, and additional details have already been shared with you in a follow-up email for your reference. We appreciate your feedback and the opportunity to clarify this. Should you have any questions or need further assistance, please don't hesitate to call us at 1-866-207-4955.